With special focus on analyzing employee comments the recurring themes were addressed and sent to the relevant departments to address identified needs and improvements.
In doing so we improved the transparency of feedback, increased engagement of managers in working with results, and had a positive impact on management and team performance.
Based on our work, we document the direct impact of engagement, eNPS, and mNPS on business outcomes: companies and teams with high levels of engagement experience reduced staff turnover, increased team stability, improved key KPIs and customer service.
This confirms that systematic work with engagement and leadership development is a strategic factor for Holding’s sustainable business outcomes.
We build engagement work as a systematic and continuous process and turn survey results into concrete actions.
We build engagement work as a systematic and continuous process and turn survey results into concrete actions.
Our driver efforts are as follows, we:
In 2024, we utilized the Happy job platform for two surveys, marking our first collaboration with them. Having heard positive feedback about Happy job prior to our engagement, we had high expectations, and they were successfully met.
From the beginning, the interactions were efficient and well-structured. Throughout the survey preparation, Happy job's team was consistently available, addressing our questions promptly...
In 2024, we utilized the Happy job platform for two surveys, marking our first collaboration with them. Having heard positive feedback about Happy job prior to our engagement, we had high expectations, and they were successfully met.
From the beginning, the interactions were efficient and well-structured. Throughout the survey preparation, Happy job's team was consistently available, addressing our questions promptly and effectively. They were responsive to our requests, offered clear explanations, and demonstrated impressive patience when adjustments were needed. The entire experience was seamless.
Launching the surveys was equally smooth. We particularly appreciate Happy job's intuitive interface and gamified questions, which made the survey engaging and enjoyable for our employees. The analytics provided are straightforward, enabling us to easily understand and track the results. Additionally, the platform's design ensures complete anonymity, which we value greatly.
We extend our gratitude to the Happy job team for their professionalism and dedicated support throughout the entire survey process. Their assistance made our experience exceptionally positive.
Happy job employees, from leading specialists to project managers, promptly responded to requests, explained the principles of the research, demonstrated how the platform works and is organized, and how to "read" the reports. The project manager always took our requests and the specifics of our company into account, providing recommendations based on this information...
Happy job employees, from leading specialists to project managers, promptly responded to requests, explained the principles of the research, demonstrated how the platform works and is organized, and how to "read" the reports. The project manager always took our requests and the specifics of our company into account, providing recommendations based on this information.
The project was launched on time and completed on schedule. Thanks to the personal account with a user-friendly interface, it was possible to track the status of survey completions based on various parameters, and moreover, detailed explanations and recommendations were provided for each indicator.
